Patti P. Phillips, CEO, and Jack J. Phillips, Chairman, ROI Institute, Inc., Author at Training https://trainingmag.com/author/patti-p-phillips-ceo-and-jack-j-phillips-chairman/ Wed, 23 Jul 2025 19:05:36 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Radically Change Your Program Design with the ROI Estimator https://trainingmag.com/radically-change-your-program-design-with-the-roi-estimator/ Mon, 23 Jun 2025 04:20:35 +0000 https://trainingmag.com/?p=64009 This is a valuable tool to evaluate the effectiveness of training programs by understanding their financial returns and helping to ensure that every dollar spent contributes to meaningful results.

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]]> How to Avoid the “F” Word: Making Soft Skills Work https://trainingmag.com/how-to-avoid-the-f-word-making-soft-skills-work/ Fri, 05 Jun 2020 20:48:58 +0000 https://trainingmag.com/how-to-avoid-the-f-word-making-soft-skills-work/ Executives often label soft skills as “fluff.” But we all need soft skills. The problem is that most executives haven’t seen the value of the soft skills programs in terms they appreciate and understand.

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