Uzair Hassan, Author at Training https://trainingmag.com/author/uzair-hassan/ Thu, 21 Sep 2023 15:14:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Customer Experience Working Backwards https://trainingmag.com/customer-experience-working-backwards/ Thu, 12 Oct 2023 05:07:30 +0000 https://trainingmag.com/?p=25959 Every opportunity that the customer has to interact with the brand creates an image, an impression.

The post Customer Experience Working Backwards appeared first on Training.

]]> Complexity of Online Training https://trainingmag.com/complexity-of-online-training/ Mon, 09 Jan 2023 06:06:19 +0000 https://trainingmag.com/?p=23817 The digital revolution was thrust upon us too suddenly, and adaptation to the digital world had to be rapid and instant to survive.

The post Complexity of Online Training appeared first on Training.

]]> Conducting an Effective Training Needs Analysis (TNA) https://trainingmag.com/conducting-an-effective-training-needs-analysis-tna/ Tue, 12 Oct 2021 05:28:16 +0000 https://trainingmag.com/?p=20732 Don’t view training needs analysis as a singular one-dimensional outcome-based exercise. It requires a 360++ view, a structured approach, and an inclusive/diversified assessment.

The post Conducting an Effective Training Needs Analysis (TNA) appeared first on Training.

]]>