Michael Rosenthal, Managing Partner, Consensus, Author at Training https://trainingmag.com/author/michael-rosenthal-managing-partner-consensus/ Fri, 13 Jul 2018 01:04:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Sharing Critical Feedback https://trainingmag.com/sharing-critical-feedback/ Fri, 13 Jul 2018 01:04:58 +0000 https://trainingmag.com/sharing-critical-feedback/ Being the bearer of bad news is neither fun nor easy. Successful managers tend to be direct (although not harsh) early on in the conversation.

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]]> Boosting Sales https://trainingmag.com/boosting-sales/ Fri, 16 Feb 2018 05:47:22 +0000 https://trainingmag.com/boosting-sales/ To be successful these days, salespeople have to be creative problem solvers—advice and expertise win business nowadays, rather than simply the product or service the salesperson represents.

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]]> My Organization Downsized, and My Workload Upsized https://trainingmag.com/my-organization-downsized-and-my-workload-upsized/ Thu, 20 Jul 2017 00:31:49 +0000 https://trainingmag.com/my-organization-downsized-and-my-workload-upsized/ Although you have self-interests, your conversation on the subject with your supervisor should be mindful of the collective interests of your department, including those of your boss.

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]]> Addressing Mistakes https://trainingmag.com/addressing-mistakes/ Wed, 01 Feb 2017 05:20:11 +0000 https://trainingmag.com/addressing-mistakes/ Employ a “neutral” strategy to help focus the conversation on the issue rather than on the person and avoid eliciting a defensive response. This also will facilitate a more exploratory and comprehensive analysis of the situation.

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]]> Managing Cultural Differences https://trainingmag.com/managing-cultural-differences/ Tue, 12 Jul 2016 06:55:33 +0000 https://trainingmag.com/managing-cultural-differences/ Accepting that your way isn’t objectively best for everyone can go a long way toward improving communication with your colleagues around the globe.

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]]> Dividing the Workload https://trainingmag.com/dividing-the-workload/ Thu, 04 Feb 2016 23:56:00 +0000 https://trainingmag.com/dividing-the-workload/ Left unaddressed, issues such as fairly divvying up workplace tasks can fester and worsen. The solution lies in a conversation that features active listening and a willingness to be open to others’ perspectives.

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]]> Mediating Conflict https://trainingmag.com/mediating-conflict/ Fri, 17 Jul 2015 00:48:50 +0000 https://trainingmag.com/mediating-conflict/ Through effective mediation, workplace conflict can be not only resolved but also a valuable source of information that leads to organizational improvement.

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]]> Overcoming Performance Anxiety https://trainingmag.com/overcoming-performance-anxiety/ Thu, 05 Feb 2015 05:34:19 +0000 https://trainingmag.com/overcoming-performance-anxiety/ When we get anxious, blood flows away from the parts of the brain that help us think creatively, evaluate effectively, and make sound decisions.

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