This level of customer demand is hard to match. Companies and managers are therefore confused about how to find the perfect balance in their last mile delivery operations. Here are some of the important things that you must keep in mind in order to create balance in the last mile delivery management process, and execute delivery that match the level of competition that is prevalent in the market. 

Investing in technology

Know which technological updates to make use of and which not to use. For last mile delivery management, a software for managing these types of deliveries would be required. This software must have the capability to become customized to match your exact business needs. Your last mile delivery software must also provide access to driver application, real time tracking,  driver allocation, route optimization, and more.

Keeping check on the finances

Last mile deliveries can be very costly and can have a negative impact on your finances. Companies need to keep in mind that while it is important to invest in successful deliveries, it is also important to not go overboard with costs. There needs to be careful monitoring and cost optimization done in the process. Research data reveals that more than 41% of the costs involved in the supply chain process are spent on completing last mile deliveries. 

Balancing customer expectations

It is no secret that customer expectations are the driving force for any brand. However, this doesn’t mean that brands lose their identity or go into loss based on these expectations. Make sure that your product pricing is such that it does not automatically drag you towards loss. This becomes evident in the cases where brands miss out on including the delivery costs into the price of the products. 

Shipox is a data-driven Last Mile Delivery Management System that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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What is fleet utilization?

It is the process that involves the measurement of the usage or performance of the delivery fleet. Fleet utilization is in simple terms the comparison of the demand of the fleet with its capacity. It is a highly important factor when it comes to fleet management. This is because it improves productivity and reduces costs. Some of the main benefits of fleet utilization include the following:

• It ensures optimum usage of the delivery fleet
• It makes space for the management of maintenance costs
• It also ensures that the fleet being used for operations is the right size

A wide variety of factors are considered by fleet management software when maximizing fleet utilization. Some of these include the following:

Choosing the Right Sized Vehicles

This is an underrated benefit that most businesses fail to give importance to. The optimum profitability required for the success of business operations can not be achieved with the one sized vehicle approach. There are a number of factors that must be kept in mind when choosing the right sized vehicle. Some of these include the volume of deliveries or orders, optimum usage of the extra vehicles, and more. This is why fleet management software are so helpful.

Reduction in Fleet Fuel Costs

Large vehicles can carry more orders and smaller ones can be used for lesser orders, But, smaller vehicles that can divide the load of orders in different locations will, combined, cost less fuel than one large vehicle that travels different distances. This varies day to day, based on the number of orders and their respective locations.

Keeping in Mind Crucial Fleet Metrics

Fleet utilization is a tricky process with layers of complexities. Some crucial key metrics that must be kept in mind include the fuel consumption, time it would take to travel, empty running vehicles, delay times, and more. Fleet management software make this easy to do through complete automation.

Catering to Last Minute Re-Routing Requirements

Fleet management can take a detour if sudden changes in the expected route occur due to unpredicted changes such as harsh weather or sudden customer change in delivery requests. Re-routing in real time can inform drivers quickly about changes in route before any delays or fuel wastage can take place. 

You can learn more about how such software can help in on time delivery success here.

Shipox is a data-driven Fleet Management Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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How does a fleet management software work?

Typically, after installing a device on your commercial delivery vehicles, the system collects the required information from these vehicles. It uses GPS technology and provides updates regarding fleet performance, including the location, direction, fuel consumption, productivity, and speed. 

You can learn more about how such management software can help in on time delivery success here.

Recent reports claim that the global fleet management industry is expected to reach the value of $537.53 BN by 2025. In the Middle East, the demand for such software and this entire industry is booming. One of the most important contributing factors to this is the rise in government policies and regulations that apply to delivery and fleet management. Moreover, increase in customer demand has also given rise to the need for a software that has the ability to provide great connectivity for meeting all expectations for a successful delivery process. 

While many businesses in the MENA region and rest of the Middle East do understand the importance of fleet management software, they fail to adopt one because the technology appears to be complex to use. It seems to be a transition that no one is ready for. SWOT Analysis of this industry has revealed threats regarding the safety and quality control when using this software, as many newer SaaS based companies can also be providing incompetent services. On the other hand, there is immense opportunity for improving operations by integrating the fleet with artificial intelligence, reducing manual errors, and much more. 

Therefore, choosing the right fleet management software is crucial. Here are some of the ways in which you can avoid risk and threats, and make sure that your software is capable enough for success:

• It should provide a comprehensive and single integrated platform for efficient task management
• It should enable strong communication among all departments and also with the customer, along with regular notifications and updates
• It must provide benefits including cost and time optimization, complete automation, and reduction in manual errors
• Vehicle tracking and route optimization must be based on the latest technological updates
• The software must be able to capture and analyze multi-layered data relevant to the delivery operations

Shipox is a data-driven Fleet Management Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

The post Is Your Fleet Management Software Capable Enough appeared first on Shipox.

These software are very popular for use in 2022, and their demand will grow in the coming years. Here are some of the most frequently asked questions, and their respective answers regarding fleet management software:

How does a fleet management software work?

Typically, after installing a device on your commercial delivery vehicles, the system collects the required infromation from these vehicles. It uses GPS technology an provides updates regarding fleet performance, including the location, direction, fuel condumption, productivity, and speed. 

What are the benefits of using such software?

One of the most important advantages is that is automates operations and enables real-time monitoring over different locations. It helps improve delivery performance, and also offers cost and time optimization. It helps managers maintain the fleet drivers’ sentiments and also increases the rate of customer satisfaction. 

Who uses such software?

Any type of business that uses delivery vehicles should use a fleet management software. It is used to ensure proper management of the vehicles and delivery staff. In today’s time, fleet management software are popular for use by companies from all industries across the globe.

What are the duties of a fleet manager?

Fleet managers play an important role in ensuring that delivery operations are performed smoothly. They have to monitor different aspects of the process, including vehicle health and safety, fuel condumption, any delays, driver safety and performance, route optimization, delivery profitability, and much more. 

How to choose the best software?

There are many things that must be considered when choosing a fleet management software. It must have all the essential features that are needed for the successful management of a fleet. Moreover, it must also be up to date and updated with the latest trends and market practices. Make sure to choose an affordable software, with great customer support. 

Is fleet management really important? 

This is a commonly asked question. The answer is yes. Fleet management is very important in today’s time, because it enables people to provide delivery services that match customer demands. 

You can learn more about how fleet management software can help in delivery success here.
Shipox is a data-driven Fleet Management Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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Fleet management software help managers understand how efficiently their fleet is performing. They provide easily accessible and actionable data about the performance of the delivery fleet. These software and programs help to ease the burden on the shoulders of fleet managers, streamline the workflow operations, reduce and optimize fuel costs, and automate business processes.

Due to the increase in demand, there are many different fleet management software that are available for use in the market. Once managers make the decision to shift towards the usage of a software, another hurdle is to choose which would be the best for their business. Fleet management software also play a huge role in improving first day delivery success. You can learn and read more about FDDS here. There are certain features of a fleet management software that you must keep in mind when choosing the most suitable one for your business:

Analytics and Reporting

Fleet management must involve the finest reports about different aspects of the delivery process. It must be able to analyze and report large sums of data in the simplest ways to save time and increase the efficiency of the management process.

Real-Time Visibility

This does not only refer to the GPS location of the parcel, but easy monitoring access of the route, the time taken, the fuel consumed, efficiency, and the overall health of the delivery process. 

Route Optimization

This is an important feature. It enables the fleet to be managed with cost optimization, as it maps out the shortest routes that can save a lot of fuel. This feature can help make deliveries more than 67.9% more efficient. 

Strong Communication

This is not a common feature in most fleet management software. However, it is utterly important. This can be ensured through the presence of applications with the ability to send instant updates and notifications, and provide an easily accessible channel for instant communication to take place. 

Most software have these features available. However, the key is to find one that has all of them available in a single platform. It must be affordable and must be customized to match the needs of your particular business. 

Shipox is a data-driven Fleet Management Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

The post How to Choose A Fleet Management Software appeared first on Shipox.

What is a Fleet Management Software?

A fleet management software is a central information system or an online platform that manages a group of commercial vehicles of vast geographical areas. It also controls the communication, monitoring, and the conduct of operations that comprise a delivery process. Overall, it helps in the management of fleet vehicles, staff, and all operations. It can also be integrated with other programs and software to help perfect delivery operations.

How can a Fleet Management Software Control Delivery Costs?

Here are some of the basic features and benefits of fleet management software that can help reduce and optimize delivery costs:

Route Optimization

Route optimization is crucial for saving cost and time in delivery processes. By ensuring shorter and safer routes for delivery completion, this feature ensures that less fuel is spent. It also increases customer satisfaction rate by ensuring timely deliveries. This prevents extra travel that may occur in case of late order returns or canceled orders. It also increases revenue by ensuring customer loyalty. 

Fuel Management

Last mile deliveries are very tough to conquer. This is because the fuel spent in delivering orders can lead to losses. Fuel management is ensured with the mapping of the most efficient routes for order completion. Regular monitoring ensures that fuel is not wasted. 

Smart Predictions

More than 37% deliveries are delayed due to unexpected traffic or weather conditions. However, customers do not take excuses when deliveries arrive late. Smart weather and traffic predictions are made by fleet management software. They enable routing to be done efficiently, and also rerouting is done in case of such circumstances. This is more efficient compared to manual routing. 

Performance Monitoring

Performance monitoring is a great tool for ensuring performance efficiency. When staff is aware that their actions are being monitored in real time, they are more careful about their productivity. Unmonitored drivers are always more likely to waste fuel, take longer time delivering products, and more. 

Enhanced Communication

Communication is a great contributing factor towards delivery success. Cost control is highly possible when communication is improved. This is especially true under certain circumstances. For instance, if customers cancel orders or change delivery times, fleet management software are able to send direct notifications to drivers. This saves fuel and time, which eventually translates to cost optimiation.

Fleet management software offer many benefits to delivery businesses, as they also make first day delivery success very easy to accomplish. You can read more about FDDS here. 

Shipox is a data-driven Fleet Management Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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What is the Heap Map?

The Heap Map is a feature that enables delivery management software to determine which areas or zones are generating the most amount of orders. The software uses the data based on previously placed orders to decipher which zones produce which amount of orders. This enables users to identify which neighborhoods are generating the most amount of orders. This way, they can optimize and allocate resources based on the number of orders. They can also filter the results based on location source type, customer or date range. Users can then make informed decisions based on this data.

Why is Efficient Resource Allocation Necessary?

The key to success for any business is efficient resource allocation. In case this is not possible, then businesses suffer from different types of losses, such as those of cost that is spent in hiring and using extra resources. Moreover, there is also loss of time and efficiency because of lack of resources. More than 47% of delivery business managers explained in a survey that one of the biggest challenges in a delivery process, is the difficulty in assigning drivers and staff for utmost efficiency. In case there is a sudden rise in orders, for example during the holiday season, companies fail to deliver effectively during this time. 

How Can the Heat Map Help in Efficient Resource Allocation?

The heat map helps in efficient resource allocation. One of the main reasons for this is the smart predictability aspect that is has to offer. Calamities and disasters can be negated with smart prediction of what to avoid and what to adopt. Heat map also allows users to determine which seasons or times have most orders from which locations. This can help allocate resources efficiently during the holiday season, or certain special dates or times of the year. You can also predict which areas have the least orders and not spend unnecessary resources to cater to those regions. 

It also helps in cost and resource optimization. The heat map enables users to optimize resources by providing detailed data regarding which zones are most active and which are dormant at the same time. In order to increase your profits, you must reduce extra spending. With the information provided by the heat map, you can allocate more delivery vehicles and personell in the locations where there are most chances of activity. 

Shipox is a data-driven Same Day Delivery Management Platform that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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This is terrible news for delivery companies. This is because delivery management is a tough process, and there are lots of costs involved in last mile deliveries. Fuel is the top of these costs. As fuel prices rise, many people prefer placing online orders instead of visiting stores to save their own expenses. This adds the number of orders that need to be delivered, and therefore the amount of fuel that would be used to cover up these long distances. Without solid plans to cater to this issue, delivery processes will be at risk of failure and loss. 

In order to cater to this issue, more than 84.3% of the companies who are succeeding in keeping their deliveries profitable in 2022 suggested the use of delivery management software. 

How can delivery management software help businesses stay profitable during increasing fuel prices?

Here is what you should know on the subject:

Route Optimization

It is true that route optimization can help optimize costs as well. Most of the fuel wasted during delivery processes is due to incorrect planning of routes. Long routes or traveling the same routes multiple times to deliver orders will cause more usage of fuels. Route planning or mapping will decide the shortest and most efficient ways to deliver parcels to the optimum location. 

Reduced Failed Deliveries

Failed deliveries mean that the parcel could not be delivered to its location. This can be for many reasons. Sometimes, customers refuse to accept the order because it has been delayed in terms of delivery. Other times, customers refuse the delivery for some reason, such as cancellation of orders. Without a delivery management software, these notifications are not sent to the drivers in due time. This results in wastage of fuel. 

Enhanced Communication

Manual delivery operations do not help in effective communication. On the other hand, delivery management software does play a huge role in enhancing communication. This means that client concerns and updates that will etail order cancellation or any change of routes will be communicated to the driver in due time. This will definitely help save fuel. 

Hence, a delivery management software will enable you to make use of fuel in the optimum manner. 

Shipox is a data-driven Delivery Management Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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What is Dispatch Tracking?

Dispatch tracking is simply the process that helps to create or establish operational harmony between dispatchers and drivers. The software can help capture dispatch information and then relay it to the relevant stakeholders via different forms of communication, such as alerts, notifications, emails, and more. These software are known for optimizing the consumption of resources, and also streamlining delivery operations at the same time. 

Important things to know about Dispatch Tracking

Here is the list of the most common things that you must know about dispatch tracking software:

1. It is a data driver and therefore can easily be integrated with other data driven software such as AI powered automations. 

2. It can increase customer satisfaction and customer experience by increasing their loyalty in the system through allowing them real time monitoring and visibility.

3. It helps to revolve and cater to customer complaints by acting as a method of digital proof of delivery. 

4. Such software increases the transparency of business operations and acts as a window to increased visibility of the workforce. This helps increase productivity and overall accountability in the organization. 

5. Delivery efficiency can be increased with the help of automated delivery operations. This makes the possibility of achieving same day deliveries and rush hour deliveries more likely. 
6. End to end order movement can be made visible. This is very crucial for detecting and then catering to any shortcomings or mishaps that may occur during the delivery process.

In short, dispatch tracking software is very important when it comes to the execution of different processes that are part of logistics operations. They reduce the time and effort that is otherwise involved in executing manual operations. 

Shipox is a data-driven Dispatch Tracking Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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Last mile deliveries can be subject to a variety of challenges. Companies often try to mitigate these challenges and errors by hiring different managers, and agencies, or buying different tools and features. While these may help cater to some issues, there is no complete solution for all the other potential issues that may arise. 

Last mile delivery software helps resolve a variety of different issues. Here are some of the main challenges that a last mile delivery software can help resolve:

Inability to make the delivery journey transparent

One of the greatest customer demands now is to be involved in a transparent delivery process. In fact, research shows that more than 56% of the people who order online actually want to be aware of every step of the last mile delivery. Traditional ways of using GPS or messaging customers about the order being dispatched, are no longer applicable. With the help of a last mile delivery software, real time tracking or real time visibility is made possible. Customers are able to use a link to track their order, get the estimated time of delivery, and be aware of any mishaps that might occur along the way.

Lack of customer experience

Customer experience is negatively impacted when deliveries are delayed, inefficient, or if they are mismanaged. Customers expect orders to be delivered within due time and for them to be aware of when they would arrive. They want the last mile delivery process to be flexible and accurate. These can be made possible by a last mile delivery software which can act as an all in one platform, with the availability of many features and tools. This can ensure that all customer requests are handled and incorporated. Moreover, these software can help capture customer feedback in a better way. This helps to make improvements. 

Miscommunication and manual errors

Last mile delivery is a complicated process and involves the input of different teams. Internal communication among these teams can be chaotic and can result in mismanagement and the capturing of wrong and incorrect information. It can create errors and cause inefficiency in the delivery process. These errors can be fixed by using delivery management software. Most of the last mile operations are automated, such as order allocation, sending notifications, etc. 

Delays in delivery completion

When it comes to last mile deliveries, punctuality is the key. Over 14.2% of the people who participated in a survey in the UAE claimed that they refuse to accept orders that have been delivered late or have caused them inconvenience. You may lose customers permanently. With a last mile delivery software, features like real time tracking, route optimization, fleet management, and constant communication can help make the delivery process efficient and punctual. 

Shipox is a data-driven Last Mile Delivery Software that enables its users across a multitude of diverse industries to avail market competitive features and customer support in order to automate and perfect their delivery process. Shipox users are able to increase the efficiency of their delivery process, optimize their costs effectively, and enhance their customer experiences. To learn more, you can sign up for a quick demo here.

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