Allen Rathey and Malcolm Smith, Author at Training https://trainingmag.com/author/allen-rathey-and-malcolm-smith/ Wed, 23 Jul 2025 19:05:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 Secrets of Cognitive Research for Training Service Workers https://trainingmag.com/secrets-of-cognitive-research-for-training-service-workers/ Mon, 23 Jun 2025 04:09:06 +0000 https://trainingmag.com/?p=64044 A two-way “show-and-tell” video training program can help enhance learner engagement and accountability.

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