• Step 1 : Set Coverage area for existing/new created warehouses (used to determine operation warehouse and “”FROM and TO”” warehouse)

• Step 2 : Set primary warehouse existing/new created user (allow user see all data belong to selected warehouses to do actions)

• Step 3 : Select warehouse in user edit/create page (allow user see the data belong to selected warehouses to do actions)
• Step 4 : Set warehouse for existing/new created Drivers

• Step 5 : Set warehouse for existing/new created Vehicles

How it works:
When new order created on the coverage area of “”Warehouse A””, its Operation and From warehouse set as “”Warehouse A””, To warehouse will be assigned to “”Warehouse B””. This order will be visible only for “”Warehouse A”” users. If it is in sorted in “”Warehouse B”” the Operation warehouse will change to “”Warehouse B”” and this order will be gone form “”Warehouse A”” users and will be visible to “”Warehouse B”” users”

2. New Dashboard Items
   Shipox Statistics Dashboard is renewed and following charts and graphs are implemented:

• Orders for last 30 days – This chart shows number of daily orders created over a 1-month interval.
• Orders for last 12 weeks – This chart shows number of weekly orders created over a 12-weeks interval.
• Monthly order creation progress – This line graph shows the number of orders created per month since the company was created

• Pickup Success Rate – This chart shows the ratio of the number of orders created per day to the number of picked up orders, and pick up success rate.
• Delivery Success Rate – This chart shows the ratio of the number of orders created per day to the number of delivered orders, and delivery success rate.

3. Additional Service Charge
   The new feature has been added to order creation form, now users can add additional service charge when the create an order, services should be created in Additional Charge section with fixed price and can be used on order creation form.

4. Click Integration
A new payment integration has been developed for Uzbekistan users, this change offers Uzbekistan users to pay for orders through the Click Payment application.

The post Shipox Features Updates: November 2022 appeared first on Shipox.

• Download order information excel file:

When you have hundreds of orders to analyze or review an excel export comes in handy. When reviewing daily orders, driver etc on Shipox it is much simpler if we could just download in Excel. In past if you want to export orders you could select orders and download csv/xl but if you have many hundreds and thousands of orders then the process would take longer and you would not be able to do any other task when the download was happening.

With the new release now, you do not have to wait, you can do your work while the file generation process is working in the background. So, user can see the progress bar and when it is finished, the file can be downloaded.

• Selecting Multiple coverage areas per warehouse:

For warehouses, it’s very important to select the areas that this warehouse operates on, the past you need to select these areas one by one, this may take some time and some repetitive steps.

To make warehouse coverage area selection easy and fast we have this new feature where you can select and edit warehouse coverage inside he warehouse settings. So now when you select Edit coverage inside the warehouse, you can click on multiple areas from the map to choose.

• Users and customers are separated from each other:

Viewing users and their information is important when it comes to know about the permissions and roles for each users, users in Shipox system can be divided into:

– Users: who are maybe individuals inside your company or entity, like dispatchers, Finance guys and admins.

– Customers: merchants retailers shops who create orders are our customers. Each customer has unique login and can be found under the section Customers.

Both can be considered as users, but actually their functionality is different, and also cannot be processed in the same page, like in past releases when you view the users page, but in this release, we separated them, so when go to the users page, you will find only internal users

Now in the users page we can see only system users, admins and operation users.

Note: Code fix – Customers are no longer appearing in the user’s page, we can see them in customer page.

• Operations in batch orders are grouped:

Orders’ status is very important when processing and filtering orders, we have a lot of the available statuses on Shipox that cover all the possible stages of the order’s life cycle, when updating the status of an order, it will be more easy when we can group all related statuses together.

In this release you will also see in the batch order update section the statuses are now grouped together by the phases or an order.

The post Shipox Features Updates: October 2022 appeared first on Shipox.

1. Categorized Company Settings – Company settings are divided in to sections and each section is containing list of settings related to they title and most of the settings description is rewrite to make it clear for users.

2. New status for RTO flow – New status is added on RTO status flow called “”Returning to origin”” – will assign to driver and change destination location to sender’s location (it works like Driver on his way)

3. New Page for Verify address – The Verify address change page has been revised and improved, users can now select their address on the map and the system will automatically set the address for them, if they prefer to enter it manually, they can skip the address through the map.

4. New Page for Tracking – The tracking page has been changed to a new design and some new features have been added. One of the changes is that users can search for orders by reference ID, if there are multiple orders with that reference ID, they can select on of the order on the list and view information about the selected order. Another change is the status tracking panel added, now users can see the current status of their orders and how many steps are left until they receive their order.

5. Item Description Column on the Order list – New Column is added to the order listing page which contains Item Description of the order

6. Item Description variable is added – item description variable is added on the notification variables list, now users can use this variable to send Item description of order.

7. Filter by Delivery Date – Filter by Delivered Date is added on Order listing and Finance pages

Bug Fix:

1. Profile Language edit issue fixed – Some of the users couldn’t change their accounts language to other ones, now this issue is fixed
2. Make Main warehouse in required in User create/edit – During the user creation/editing process, you are required to select a main warehouse.
3. Phone Number country code issue – Some customers enter their phone number in a short version and this causes some problems when the system sends a notification message. considering factors above, we add a phone number formatter to the system

The post Shipox Features Updates: September 2022 appeared first on Shipox.

• Selecting multiple cities for “Package rule” conditions – The user can add multiple conditions by selecting a city from the map in the package rule creation form.

• Notification setting with Telegram bots – This New Feature works to integrate with Telegram bots of Clients, How it works, user set up Telegram bot integration with Shipox system and notification messages from notification settings. After that their customers can receive Notification messages from their Telegram messengers.

• New Map for Uzbekistan – Both Uzbekistan and Uzbekistan’s cities’ borders are re-sketched and added new cities and edit some existing cities’ names to new ones.

• Expanding Finance Summary Report – Parcel Value and Reference ID columns added to Finance summary report

• SAP Report – Download the Finance summary report as the SAP form feature is added in finance section, and this file can be used for other platforms as an SAP file

• Saudi National Address integration on Order Creation form – this integration allows users to set the address of the Sender or Recipient by entering the National Address Code on Order Creation Form. If the marketplace user successfully sets up integration with Saudi Post, customers of this marketplace can use this feature to change the delivery address of their orders by entering their National Address Code.

• Replace the reference number on #3pl AWBZ label – Integration reference number replaced with order’s real reference number

The post Additional Shipox Features Updates: August 2022 appeared first on Shipox.

• New Design of Company Settings Phase on – Company settings are completely redesigned, and sorted by level, with important ones moved to the top.

• The promised date is added to the Order Creation form – Promised date field is added to the order creation form to enter the value manually.

• Sorting on Order listing – Ascending and Descending order sorting feature implemented for following columns: Service, EST delivery, Promise Date, Attempts.

• Email tab in activity history – Email Tab is added to the Activity history page, now users can see the list of sent emails and track them.

The post Shipox Features Update: August, 2022 appeared first on Shipox.

1. Warehouse Coverage Area Phase Two – What advantage this new feature gives us, users can set specific coverage areas for warehouses when the order is created in these areas, and the order’s pick up and delivery warehouse will be assigned automatically and shown on the order description.

In the second stage you can see the coverage area of all warehouses in different colors  in the map view version, and when the order is created inside the coverage area of any warehouse the pickup and destination warehouse are assigned automatically 

2. Assign time slot on order upload to Excel form – Now users can assign available time slots on the excel order upload form, and if there is a validation problem then they can fix it on the validation form of the order upload page 

3. Webhook History in Activity History and Order Brief – This webhook history works to collect all change log history of the order, this list will be available on the brief order page and Activity history

4. New Finance summary report –  New Finance Summery Report implemented which works to get customers accounting data like Order count, Actual Service Charge RTO Charge and etc… in a specific period

5. Routing Excel download option – This option allows users to download a list of generated roads in the Order Routing and give detailed information like the sequence of orders to pick up or deliver, and assigned Drivers

Bug Fix: 

1. Warehouse Coverage area – Area list checked for marketplace ID in order to avoid merging with customized areas

2. Phone number validation on Shipox website – New phone number validation implemented for sign-up company form in Shipox.com

3. Driver/Driver Dashboard Excel Download issue – Driver and driver dashboard excel downloads with source company – minor change in UI

4. AWBZ Thabit issue – Shipment ID is linked to the barcode on the bottom of AWBZ

5. Incomplete orders bug fixings – Minor changes done backend related to Salla integration

The post Shipox Release Notes: August, 2022 appeared first on Shipox.

1. Incomplete Orders 

Many Clients complain about the order loss while pushing orders via API or receiving orders via Integration. This new “Incomplete Orders” page on the left menu is expected to be the solution for all complaints related to order loss. There will be a list of orders which are stuck in the system because of invalid data entry or problems in the system. These orders can be re-created by the retry option. How it works, when the user clicks the retry button the order creation form will open and show the missing data or invalid data on the form. In this stage, the user can fill in missing data or change the invalid data to correct one then create the order by clicking submit button 

2. Warehouse Coverage Area Phase – 1 

What advantage this new feature gives us, users can set specific coverage areas for warehouses when the order is created in these areas, the order’s pickup and delivery warehouse will be assigned automatically, and shown on the order description. 

In the first phase, selecting the coverage area of the warehouse is finished. How it works, in the warehouse info page, “Edit Coverage Area” button is added. When the user clicks this button the pop-up page is opened. The page contains a list of areas and neighborhoods and on the main side, there is a map view of the origin country. By selecting the area in the list, the user can set the coverage area of the warehouse and save it. 

3. CEQUENS SMS Integration 

New SMS integration is implemented with CEQUENS for Egyptian users 

4. Emirates Post Integration( For GCC to GCC ) – Now customers can use emirates post as 3PL for GCC to GCC shipments using this integration  

5. Reverse Order Salla Integration – Enhancement on Salla – Shipox integration to allow Salla merchants to create reverse shipments from the Salla dashboard. 

6. Aramex Integration Done Some Changes – 3P countries logic added to Aramex integration for all countries from GCC to GCC 

7. Order Map View Driver Filter by Area Bug Fix And Some Changes 

There were some minor issues in the filter map view like area name is not in alphabetical order and selecting area with neighborhoods, but all issues are fixed. Search by area and neighborhood feature is added to filter and now users can see the selected areas’ name on the map by clicking on the selected area. 

8. Batch Edit Order Form Bug Fix 

There was an issue on the Batch Edit Order feature when the user upload the Edit form without doing any changes on the address field, the edited orders addresses were cleared, and the issue is fixed.

The post Shipox Features Update – July 22nd, 2022 appeared first on Shipox.

1. Order Map View Driver Filter by Area

Now users will be able to see the list of active drivers in certain areas or neighborhoods by applying new filters.

How it works:

If the user wants to see the list of drivers who are on duty in a specific area, they can apply the new filter by selecting the area or neighborhood of the area from the list. Selected areas will be drawn on the map. If an area has neighborhoods, the count next to the area name will show how many neighborhoods are selected from this area and how many neighborhoods do exist in this area. For  example (5/10). And there is an expand option next to the area name which works to show the list of neighborhoods of this area. After applying the filter, the system shows a list of drivers who are on duty in the selected area.

2.  Reference

This feature works to add new dynamic variables for vehicle components. It means, users can enter a car model, color, body style and car manufacturing company as dynamic value which will be visible only for this company and they can use new dynamic values to the vehicle create form. 

3. National Address Integration with Saudi Post

This integration allows users to change the delivery address of order by entering the National Address Code. If the marketplace user successfully sets up integration with Saudi Post, customers of this marketplace can use this feature to change the delivery address of their orders by entering their National Address Code.

The post Shipox Delivery Management Software – Features Update (July 2022) appeared first on Shipox.

 1.Batch Update Dispatch – dispatching orders is now easier with the new action button on the kebab menu on the right side. Select the orders you want to dispatch, click on Batch Update Dispatch and choose the driver from the drop-down: 

2. Status Behavior Changes – the two statuses: Pickup On Hold and To Be Returned are now a lot more convenient to work with as in both statuses orders will be unassigned from the driver, disappearing from drivers apps:

3. Customer Download CSV – users now can get more and curated data on their customers in added capability of CSV downloads in customers section. With this function, you now have flexibility and clear-cut information on each customer registered to the system as there added a number of customer info columns in the CSVs:

4. Bug fixes and minor improvements on the new UI. 

The post Shipox Delivery Management System – New Features Update appeared first on Shipox.

What is new? Shipox DMS’ new release introduces a couple of on-demand features and a sleek user interface. Here is quick overview of each new addition:

1. Create New Customer – today’s update includes a feature that lets you create new customers on admin panel itself, thus eliminating the need for registration via customer portal. However, you can opt for adding customers as an admin or registering on the customer panel:

2. Deleting orders – the orders that you don’t need showing on the dashboard can now be deleted away at just one click. After you have selected the order, navigate to the three dots icon and find the option – delete in the menu:

3. New UI- user interface is now more compact and organized. Having multiple sub-sections under one icon will make it easier for users to navigate to the functionality that they want easier and faster:

As continuation of compact tool-view, operations on orders can now be done quicker than before. The three dots adjacent to order ids will open you a number of options to work with your order:

Further notable change is now you can collapse the left menu into icons or maximize it into menu with the button right next to your logo:

The post Shipox Release June 9th, Feature updates list appeared first on Shipox.