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Diversity and Governance Performance: A Complicated Relationship
True board diversity requires strong work on board dynamics, solid engagement from the directors, and trailblazing leadership from the chair.
The Relationship Between Humans and Technology—and Work
Excerpt from “Career Fear (and How to Beat It)” by Somi Arian (Kogan Page, 2020)
Maximizing The Client/Vendor Relationship
Three factors that are the keys to success in client and vendor roles in a project.
Training Top 125 Best Practice: Exchange Bank’s Relationship Banker Model
The Relationship Banker (RB) role is a relationship-based model that requires the branch employee to build long-term relationships with customers, assisting them with everything from basic teller transactions to product recommendations and lending.
Relationship Goals: Life Lessons to Maximize Sales
Personal connection is the single most important element in maximizing sales over the long term. Focusing on relationship building allows a sales professional to anticipate customer needs, make targeted recommendations, and become a trusted partner for future purchases.
How to Manage Work Relationships Between Millennials and Gen Zers
A great way to avoid the conflicts caused by a generational gap while also forming a more collaborative environment is to develop a culture that embraces diversity.
Creating Better Customer Relationships Through Improv
If you utilize a pattern of affirming and building, while listening intently, you will find that the conversations with customers are more natural, customer focused, and deliver potential for increased sales.
2017 TTV WINNER: #3 – USAA Ethics – Personal Relationships
For the second year in a row, USAA was recognized by the Ethisphere Institute as one of the World’s Most Ethical Companies.
2017 TTV Winner...
The Relationship between the DISC Personality Assessment and the 5 Languages of Appreciation
DISC provides valuable information for selecting and successfully incorporating new employees into their respective work group, while the Motivating by Appreciation Inventory gives important information on how to keep key team members engaged and employed.
Are You in a Love/Hate Relationship With Your LMS, Too?
When planning to build or buy new content, think outside of the “Next” and “Previous” buttons. Think flipped and blended learning approaches. Think mobile apps and more.