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Developing Emotional Intelligence
By Dr. Daniel Goleman
You may have heard that we’re born with a huge amount of brain cells, and then we lose them steadily until we die. Now, the good news: That’s neuromythology.
Improve Your Organization
By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler
Is it possible that an organization’s performance could hang on something as soft and gushy as how individuals deal with crucial conversations?
Study after study suggests that the answer is yes.
Soapbox: iPad Takes on Sales Mission
By Sairaj Vaithilingam, Director, Content and Design Services, and Ramanathan Srinivasan, Senior Consultant, Learning Solutions Group, Cognizant Learning Solutions Group
Why can’t I learn what I want, when I want? This is a common question posed by the sales personnel at Cognizant.
With the company growing at an industry-leading clip and expanding its workforce,
An Untapped Talent Pool
By Margery Weinstein
Best Practices: After You Train, Retain
By Neal Goodman, Ph.D., President, Global Dynamics, Inc.
All too often, companies invest in the professional development of their workforce only to lose that investment after employees leave (or when they simply forget what they learned). According to Ernst & Young, 44 percent of employees are “poor or very poor” at transferring knowledge.