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Developing Emotional Intelligence

By Dr. Daniel Goleman You may have heard that we’re born with a huge amount of brain cells, and then we lose them steadily until we die. Now, the good news: That’s neuromythology.

Improve Your Organization

By Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler Is it possible  that  an organization’s performance could  hang  on something as soft and gushy as how individuals deal with crucial conversations? Study after  study suggests  that  the answer  is yes.

Soapbox: iPad Takes on Sales Mission

By Sairaj Vaithilingam, Director, Content and Design Services, and Ramanathan Srinivasan, Senior Consultant, Learning Solutions Group, Cognizant Learning Solutions Group Why can’t I learn what I want, when I want? This is a common question posed by the sales personnel at Cognizant. With the company growing at an industry-leading clip and expanding its workforce,

An Untapped Talent Pool

By Margery Weinstein

Best Practices: After You Train, Retain

By Neal Goodman, Ph.D., President, Global Dynamics, Inc. All too often, companies invest in the professional development of their workforce only to lose that investment after employees leave (or when they simply forget what they learned). According to Ernst & Young, 44 percent of employees are “poor or very poor” at transferring knowledge.

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